hi771's Privacy Policy
Your personal information is completely secure at hi771. This policy describes in detail how we collect, use, and store your data.
Introduction and Overview
hi771 ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We give the highest priority to our users' privacy. This privacy policy ("policy") describes how hi771 collects, uses, stores, and protects your personal information.
By using the hi771 website or registering for our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
This policy may be updated from time to time. In the case of important changes, we will notify you by email or by posting a notice on the website.
This privacy policy applies to all services, websites, and applications of hi771.
What Information We Collect
hi771 collects various types of information that help us provide and improve our services. Below we describe the different categories of information we collect:
2.1 Registration Information
When you create an account at hi771, we collect the following information:
- Full name
- Date of birth (for age verification — only users aged 21 and above may register)
- Email address
- Password (stored in encrypted form)
- Preferred currency (BDT / Taka)
2.2 Identity Verification Information
To verify accounts, process withdrawals, and ensure responsible gaming, we may collect:
- National ID (NID) or passport copy
- Driving license or other government-issued ID
- Proof of residence (utility bill or bank statement)
- Payment method verification details
2.3 Financial Information
To manage deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Transaction history and amounts
- Deposit and withdrawal dates and times
Note: We do not store any full bank card numbers or CVV details. All financial transactions are secured with SSL encryption.
2.4 Technical and Usage Information
Information collected automatically while you use our platform:
- IP address and device information
- Browser type and version
- Operating system
- User activity logs (login time, game sessions, bet history)
- Cookies and session data
- Referral source (where you came from before reaching our site)
Purpose of Information Use
hi771 uses collected information only for the following legitimate purposes:
Service Operations
- Account creation and management
- Deposit and withdrawal processing
- Gaming activity management
- Providing bonuses and promotions
- Technical support
Security and Compliance
- Identity verification and age confirmation
- Fraud prevention and detection
- Anti-money laundering (AML) compliance
- Ensuring account security
- Responsible gaming monitoring
Communication
- Customer service
- Transaction notifications
- Service update announcements
- Policy change notifications
- Promotional offers (subject to your consent)
Improvement and Analytics
- Platform performance enhancement
- User experience review
- Technical issue diagnosis and resolution
- Planning new services and features
- Website traffic analysis
Cookie Policy
hi771 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
4.1 Types of Cookies We Use
- Essential cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification, and so on. These cannot be disabled.
- Functionality cookies: Help remember your preferences (language, currency, etc.).
- Analytics cookies: Help us understand how users are using the site, which assists in improving our services.
- Marketing cookies: For showing relevant advertisements and offers (only with your consent).
4.2 Cookie Control
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Information Sharing and Third Parties
hi771 never sells your personal information or transfers it commercially to third parties.
In certain circumstances, hi771 may share your information with the following parties:
5.1 Service Provider Partners
For payment processing, identity verification, technology services, and customer support, we may seek assistance from trusted third parties. These partners receive only the information necessary for their designated tasks and are required to adhere to our privacy standards.
5.2 Legal Obligations
In the following situations we may disclose information under the law:
- Court orders or valid requests from government authorities
- Assisting in the investigation of fraud or criminal activity
- Complying with anti-money laundering regulations
- Protecting the rights and safety of ourselves or other users
5.3 Business Changes
If hi771 goes through a merger, acquisition, or asset sale, your information may be transferred. We will notify you before such changes occur.
Data Security Measures
hi771 uses industry-standard security measures to keep your information safe:
SSL Encryption
All data transmissions are protected with 256-bit SSL encryption.
Firewall Protection
Our servers are operated with robust firewall and DDoS protection.
Access Control
Only authorized personnel have access to specific data.
Regular Backups
Regular secure backups of data are ensured.
6.1 Password Security
Your password is stored using a strong hashing method. No staff member at hi771 can ever know your password. If anyone ever asks for your password, be suspicious and report it to our support team.
6.2 Security Breach
If a data security breach occurs and your information is at risk, we will notify you as quickly as possible and take the necessary steps.
Data Retention Period
hi771 retains your information only for as long as necessary:
- Account information: For as long as your account is active and for a defined period after closure as required by law.
- Financial transaction records: A minimum of 5 years in compliance with Bangladesh's legal requirements and AML regulations.
- Communication logs: Customer service correspondence is generally retained for up to 3 years.
- Technical logs: Server and access logs are generally kept for up to 1 year.
- Marketing data: Until you opt out or your account is closed.
Once the designated period has ended, we securely delete or anonymize your information.
Your Rights and Choices
As a user of hi771, you have the following rights:
Right to Access Information
You may request to view what information we hold about you. We will provide that information to you within 30 days.
Right to Correct Information
If your information is incorrect or incomplete, you may request a correction. We will update the information after appropriate verification.
Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, we are required to retain some information due to legal obligations.
Marketing Opt-Out
You can unsubscribe from promotional emails at any time. Transaction-related and security notifications cannot be turned off.
To exercise these rights, contact us at: [email protected]
Protection of Minors
hi771 strictly provides services only to those aged 21 or above. We do not knowingly collect or store any information from minors.
We verify age at the time of registration. If we become aware that a minor has created an account, we will immediately close that account and delete all related information.
If you believe a minor is using our platform, please contact our support team.
Policy Changes
hi771 may update this privacy policy from time to time. For significant changes, we will:
- Send a notification to your registered email
- Display a notice on the website homepage
- Update the date of the change at the top of this page
Continued use of our platform after any changes will be considered your acceptance of the updated policy. We recommend that you check this page regularly.
Contact Us
For any questions, requests, or complaints regarding the privacy policy, please contact us:
Email Support
Email us for any privacy-related requests or questions:
[email protected]
Live Chat
Our 24/7 live chat support is available in Bengali. We are ready to serve you 7 days a week, 24 hours a day.
Email requests are typically responded to within 30 business days. For urgent matters, please use live chat.
This privacy policy was last updated in January 2026. To learn more about everything related to hi771, visit our About Us, Terms & Conditions and Responsible Gaming pages.